At Levant Fashion, we want every customer to enjoy a great shopping experience. If you are not satisfied with the item you received, you may request a return within our return period.
Returns
Our return policy lasts 14 days from the date of delivery.
If 14 days have passed since you received your purchase, we unfortunately cannot offer a refund or exchange.
To be eligible for a return:
Your item must be unused
In the same condition as received
Must include the original packaging
- Return method: By mail
- Restocking fee: No cost
- Return label: Included in the package
Free Returns
All returns are Free of Charge, meaning:
If the item arrives damaged or defective, we cover the return shipping
If you are returning for any reason (including dissatisfaction), we still cover the return shipping
You will not be asked to pay for return labels or shipping costs.
Refunds (If Applicable)
Once our warehouse receives and inspects your returned item, we will notify you by email that we have received it and whether your refund has been approved or rejected.
If approved, your refund will be issued back to your original payment method within 5 (Five) business days.
Late or Missing Refunds
If you have not received your refund yet:
Check your bank account
Contact your credit card provider (posting delay is possible)
Contact your bank (processing delays may occur)
If you have completed the above steps and still have not received your refund, please contact us at:
Sale Items
Only regular-priced items may be refunded.
Unfortunately, sale items cannot be refunded.
Exchanges (If Applicable)
We only replace items that are defective or damaged.
If you need an exchange for the same item, email us at:
Once approved, our support team will guide you on the exchange process.
Exchange delivery times may vary depending on your location.
Contact Information
📧 Email: support@levantfashion.com
📞 Phone: +1 (647) 281-9196
🏢 Address: 620 Julia Avenue, Burlington, Ontario, L7L 6X4, Canada
